A customer wrote to me today with a heartbreaking story. I will let her tell you:
Dear Suz, I just finished re-downloading ALL my orders since #521. I had a severe power surge here in August that caused me to lose my stove, refrig., furnace, air, PC, water softener and elec. fireplace. I thought I had everything backed up on CDs and memory sticks, BUT Murphys Law was in total control and I had NOTHING. I am SO GLAD that I could salvage my favorite designs and can only say THANK YOU THANK YOU THANK YOU that I could. I remain FOREVER a loyal customer,
Suz, feel free to use my tale of woe. I thought I had taken the proper precautions but I never checked to make sure. I just assumed that I had copied everything. NEVER ASSUME anything. That’s my new motto. I should have known better. Since the love of my life (husband of 55 years) died of cancer in 2014 it seems like Murphy’s Law has been hanging over me big time. Thank God my 4 daughters have been here to keep me going. Thanks again for your kindness.
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Designs represent not only a big monetary investment, but many of us are very attached to our purchased designs – we plan for them, think about them, and we expect them to be there when we want them. But unless we take some precautions we can’t be sure this will be the case. PLEASE make sure all your design are backed up and that the sites you deal with maintain your purchases so you can re-download them. If you have a lot of designs from many places you might want to consider a cloud service that will back up the files you want them to every night. I have been doing this for years and I have had to use the backup files often enough to feel the service has been a bargain.